VITARA Reference Guide: Reform Management Specific Topics

Managing a Reform Program

Author: Inter-American Center of Tax Administrations, International Monetary Fund, Intra-European Organisation of Tax Administrations, and Organisation for Economic Co-operation and Development

This guide is part of a series of Virtual Training to Advance Revenue Administration reference guides that has been developed based on the contents of the VITARA online modules. It provides practical advice and tips to ensure tax administration reforms are delivered successfully.

Volume/Issue: Issue 003

Publication date: May 2024

ISBN: 9798400264627

$30.00

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Topics covered in this book

This title contains information about the following subjects. Click on a subject if you would like to see other titles with the same subjects.

Finance , Business and Economics - Statistics , Taxation - General , Tax administration revenue administration domestic revenue mobilization reform project management change management reform leadership communication critical success factors project risks , reform program management unit , reform program head , project evaluation , implementation evaluation , management process , Tax administration core functions

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Summary

This guide is part of a series of Virtual Training to Advance Revenue Administration (VITARA) reference guides that has been developed based on the contents of the VITARA online modules. This reference guide provides practical advice and tips to ensure tax administration reforms are delivered successfully. The guide reviews tools and methods available in the areas of planning, monitoring, and reporting reform programs and projects, risk management, change control, and resolution of issues. It also elaborates on approaches required to resource the reform program with adequate funds, skilled people, information technology, and other assets, and how to manage different tensions that may arise in the process. The guide also helps tax administrations understand what advance preparations are required for upcoming changes and the support mechanisms that need to be in place for successful change management. The guide ends with a chapter on post-implementation evaluation.