This assessment captures and measures critical outcomes of the GRS tax administration against international good practice, based on evidence made available to the assessment team. Viewed overall, the GRS is making good progress in implementing modern tax administration practices. Particularly evident is the innovative use of new technology in modernizing current operations, and in establishing a platform for embracing future opportunities. Absent, however, is an effective GRS-wide management information and reporting system by which the senior management team can monitor the performance of key operations and strategic initiatives.
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